[ Tips ] 一分鐘使用導覽
商品編號： R1003X 出版日期： 2010/03/01 作者姓名： McNulty, Eric J. 商品類別： Other 商品規格： 4p 再版日期： 地域： 產業： 個案年度： -
商品敘述：
When a bomb explodes in a train station in Boston, the executive team of a financial services firm across the street is plunged into crisis mode. No one is prepared for the city''s request to use the firm''s lobby as a triage center and temporary morgue. The CEO''s instinct is to say yes, but as his team debates the consequences--liability issues, the effect on traumatized employees--he realizes just how complicated a decision it is. Two experts comment on this fictional case study in R1003L and R1003Z. James J. Dunne III, senior managing principal at Sandler O''Neill + Partners, says that acting ethically is what saved his firm after 9/11. Leonard J. Marcus, founding codirector of the National Preparedness Leadership Initiative, advises the CEO to do what will help employees bounce back the quickest. For teaching purposes, this is the case-only version of the HBR case study. The commentary-only version is reprint R1003Z. The complete case study and commentary is reprint R1003L.
涵蓋領域：
Leadership;Disaster response and recovery
相關資料：
哪些人也有訂購？